Kitchen Program Manager

ABOUT PRESCOTT FARMERS MARKET

As a vital part of the local economy, the mission of Prescott Farmers Market is to support and expand local agriculture, cultivate a healthy community and increase access to affordable local foods. Prescott Farmers Market (PFM) is a 501(c)(3) nonprofit organization serving the Greater Prescott Area through the following programs.

• PFM’s foundational program is its Saturday market, where local farmers, ranchers, food, and craft artisans sell their goods. This market provides a space for community connection through food.
• Feed Your Neighbors connects fresh produce from local farms to food-insecure households via food box deliveries and vouchers.
• Prescott Community Compost is a volunteer-powered program turning food scraps into nutrient-rich compost for our community.
• NoCo Community Kitchen is a shared kitchen providing commissary space for small food businesses.

The programs above thrive due to the commitment and collaboration of ten staff members. PFM’s work culture is rooted in hard work, integrity, community, and resourcefulness.

POSITION OVERVIEW

The Kitchen Program Manager believes in collaboration over competition and strives to foster a community of support for small food businesses in the Prescott Area. The Kitchen Program Manager oversees all day-to-day operations of NoCo Community Kitchen, Prescott Farmers Market’s shared-use commercial kitchen for food entrepreneurs and community partners. This role combines facility management, small business recruitment, onboarding, support and compliance.  

RESPONSIBILITIES
(percentages based on hours worked)

Kitchen Operations 45%

• Conduct regular facility inspections, addressing deficiencies promptly and ensuring the facility is adequately stocked, maintained, clean, and organized.
• Manage all Food Corridor bookings, reconcile with sign-in and sign-out logs, and review billing each month
• Maintain regular communication with health department ensure the kitchen meets all local, state, and federal health and safety requirements at all times
• Be the primary point of contact for kitchen emergencies
• Evaluate current systems and identify opportunities for cost savings in the kitchen

Kitchen Member Recruitment and Management 45%

• Recruit prospective kitchen members through cold and warm outreach, fielding inquiries, conducting facility tours, and guiding them through the application process, including onboarding, orientation, and their initial health department inspection
• Serve as primary point of contact for kitchen members, responding to questions, troubleshooting issues, and maintaining regular face-to-face communication
• Create added value for kitchen members and prospects (blogs, social media, kitchen newsletter, etc.)
• Ensure all kitchen users maintain current food safety certifications and required permits
• Promote a collaborative environment among and between all kitchen users, both in the kitchen and at the Saturday Market
• Build and maintain relationships with community partners and referral sources, including networking opportunities.

Program Administration 10%

• Maintain the kitchen web page with current rental information, resources, and member highlights
• Lead the development and oversight of the annual program budget
• Review and reconcile program income and expenses on a monthly basis
• Actively explore grant opportunities, partnerships, and revenue streams to support kitchen sustainability
• Monitor pricing structure and utilization data to inform financial planning

REQUIRED QUALIFICATIONS

• High school diploma or GED
• Minimum four years experience in small business management, food industry, operations, client and/or project management
• Strong organizational and time management skills
• Comfort with public speaking, giving tours, and building relationships
• Valid Food Protection Manager Certification (or ability to obtain within 30 days of hire)
• Attention to detail and ability to hold others accountable to standards
• Basic budgeting and financial tracking skills
• Desire to help small businesses succeed, grow and thrive
• Proficiency with basic computer systems including Google Workspace, Slack, and scheduling software and the ability to troubleshoot issues.
• Ability to take initiative to solve problems with both technology, the facility, and people
• Fluent in English

PREFERRED QUALIFICATIONS

• Bachelors Degree 
• Fluent in Spanish
• Experience in marketing, communications, or community outreach
• Familiarity with commercial kitchen equipment, food safety standards and regulations
• Experience in food service, commercial kitchen operations, or hospitality management
• Experience with nonprofit operations or program management

COMPENSATION & BENEFITS

• Part-time, hourly
• 25-30 hours per week
• $22-$24/hour starting wage, commensurate with experience
• Annual Cost of Living Allowance raise
• Up to 80 hours PTO annually
• Three paid holidays and one week paid winter break
• SIMPLE IRA match (up to 3% after 6 months)

Prescott Farmers Market is an equal opportunity employer and does not discriminate in its employment decisions. PFM is committed to equity and inclusiveness and values diversity in experience, ability, race, ethnicity, gender and sexual identities. People of Color, people with disabilities, veterans and LGBTQ+ candidates are encouraged to apply. 

Prescott Farmers Market is a fragrance-free, drug-free, and tobacco-free work environment.