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POSITION SUMMARY
The Credit Administration Specialist will provide oversight for the loan department staff as assigned and monitor processes for continuous improvement, efficiency, and compliance with applicable regulations, with a heavy focus on loan quality control objectives that are consistent with the bank’s goals. They work to manage various projects to assist with the overall credit quality of the loan portfolio with emphasis on an adherence to policy and procedure.
Employee will have extensive contact with bank staff and will interact in a professional and courteous manner and conduct him/herself in such relationships in a manner that will enhance the overall efficiency and image of the bank.
MAJOR DUTIES & RESPONSIBILITIES
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50% |
Manage Quality Control function for Commercial Lending. This includes reviewing all credit actions for compliance prior to approval, collaborating with Loan Operations team for pre/post-approval review and managing correspondence from GBCI Quality Control team on reviews completed. Quality Control functions include (but not limited to): Loan Coding, Risk Rating Scorecard, Non-OO CRE underwriting, Credit Metrics. |
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20% |
Coordinate with Credit Administration Team on projects assigned by GBCI – including (but not limited to): Internal and External Audit Preparation, GBCI Loan Operations projects, Problem Loan Reports and nCino. |
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20% |
Maintain a high level of knowledge with nCino lending platform. Manage ongoing training and compliance for nCino platform with Credit Administration. Serve as a nCino resource for Lenders, Underwriting team and Loan Operations team. Interface with GBCI nCino team and TFB SME’s on new product releases, testing and communication. |
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10% |
Cross-Train in LaserPro Document Generation process to provide an understanding of processing and documentation process. |
MINIMUM QUALIFICATIONS
Education and Experience:
- 2-3 years of experience in commercial credit structuring and underwriting, including time spent in preparatory positions.
- A Bachelor's degree with a Business and/or Finance emphasis.
Knowledge, Skill, Ability (Other Skills):
- Must possess strong verbal and written communication skills
- Ability to fully understand, analyze and structure various types of commercial loan requests
- Ability to fully understand various sectors of portfolio management including but not limited to risk rating, concentration analysis, stress testing, problem loan management and loan review.
- Ability to prioritize, meet deadlines, and handle multiple tasks simultaneous in a fast-paced, diverse, and growth-oriented environment.
- Must be flexible and able to work in cooperation with other bank staff and officers
- Must be able to deal with problems and difficult customers in a professional manner.
- A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience.
- Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
- Thorough knowledge of various office software. Proficiency in Word, Excel, PowerPoint, Email and Calendaring
