Case Manager/ Program Specialist

Full Time or Part Time Opportunities!

Yavapai Big Brothers Big Sisters operates under the belief that inherent in every young person is the ability to succeed and thrive in life. As the nation’s largest donor and volunteer-supported mentoring network, Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers ("Bigs") and young people up to age 24 ("Littles").

Research tells us that, compared to all other young people their age, youth matched with a Big Brother or Big Sister perform better in school, avoid violence and illegal activities, and have stronger relationships with their parents and others.

We are hiring for a Program Specialist!

This is a highly responsible program position engaged in the day-to-day case management and support of matches in the YBBBS mentoring program. Work involves following the BBBSA Service Delivery Model and Standards of Practice in the area of match support and ensuring overall standard child safety practices as well as the areas of volunteer/child recruitment, enrollment and matching as needed.

The Match Support Specialist will also have responsibilities for the development, implementation, and oversight of specialized programs within the program service delivery.

Ethics: Strong foundation in ethical principles and practices in social work and case management.

Child Welfare: Knowledge of child protection laws and services.

Empathy: Demonstrate empathy and understanding in all interactions.

Cultural Competence: Sensitivity to and respect for diverse backgrounds and cultures

Adaptability: Flexibility in handling changes in caseload or needs of those we support.

Crisis Intervention: Provide immediate support and intervention in crisis situations.

Compliance: Ensure adherence to BBBS standards.

Communication: Communicate clearly and effectively with all stakeholders.

Time Management: Manage multiple cases and prioritize tasks efficiently.

Organizational Skills: High level of organization and attention to detail.

Documentation: Strong skills in maintaining accurate and comprehensive notes and records.

Software: Ability to learn and master various software programs.

Education and Experience Requirement:

A high school diploma/GED equivalent and meet one of the following criteria:

• A documented bachelor’s degree, from an accredited college or university, in a field that is determined by the agency to be appropriate for the position, or candidates shall be within six months of degree completion;
• A documented associates degree or two years of higher education experience, from an accredited college or university in a field that is determined by the agency appropriate for the position and two years of relevant work experience in related fields such as social work, counseling, social services, child development, or other related fields as defined by the agency; or
• Four years of relevant work experience in related fields, such as social work, counseling, social services, child development, or other related fields as defined by the agency.

Yavapai Big Brothers Big Sisters provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you require reasonable accommodation to complete a job application, or a job interview or to otherwise participate in the hiring process, please contact Adrienne Diga at 928-778-5135 or email at [email protected]